About LAPTOP EXPERT
LAPTOP EXPERT has been serving Sri Lanka's computer needs since 2008. We are committed to providing quality computers and exceptional service to all our customers.
අපේ දැක්ම
Our Vision
ලංකාවේ සියලු දෙනා හට පරිගණකයක් ලබා දීම
Providing a computer to everyone in Sri Lanka
අපේ මෙහෙවර
Our Mission
ගුණාත්මකභාවයෙන් යුතු පරිගණක හා පරිගණක උපාංග අලවිය හා අලෙවියෙන් පසු විශිෂ්ඨ සේවාවක් ලබාදීම
Providing excellent after sales and sales quality computer and computer peripherals
Our Story
Founded in 2016, LAPTOP EXPERT has grown from a small shop into one of Sri Lanka's most trusted computer retailers. We proudly serve students, professionals, businesses, and government institutions with quality products, competitive pricing, and exceptional customer service. Staying ahead with the latest technology, we remain committed to our core values of trust, quality, and customer satisfaction.
Why Choose LAPTOP EXPERT
Trusted expertise and exceptional service that sets us apart
3000+
Products Available
Trusted expertise in computer sales and service
10,000+
Customers
Serving satisfied customers across Sri Lanka
Quality Products
Genuine products with full warranty coverage
Expert Support
Professional after-sales service and support
වගකීම් සහතිකය හා අදාළ කොන්දේසි
Warranty Certificate and Related Terms
Comprehensive warranty coverage with clear terms and conditions for your peace of mind.
Bill Required
වගකීම ලබාදීම සඳහා බිල්පත අනිවාර්යයෙන් ඉදිරිපත් කළ යුතුය
The bill must be submitted to provide warranty coverage
Manufacturing Defects Only
නිෂ්පාදිත දෝෂ සඳහා පමණක් වගකීම හිමි වේ
Warranty covers manufacturing defects only
Processing Time
Brand new අයිතම සඳහා warranty ලබා ගැනීමේදී දින 10 ත් දින 30ත් අතර කාලයක් ගතවනු ඇත
Brand new items: 10-30 days processing time
1 Year
350 days
2 Years
700 days
3 Years
1050 days
Warranty Exclusions
This warranty certificate does not cover the following types of damage:
Important: If the warranty label is deleted or damaged, the warranty becomes void. No refunds will be given for purchased items.
Delivery කරනු ලබන ආයතනයේ විස්තර
Delivery Service Details
Professional courier services through Prompt Xpress with island-wide coverage.
Prompt Xpress Courier
අප ඔබ වෙත courier කරන items එවනු ලබන්නේ Prompt Xpress courier සේවාව මඟින් පමණි
All items are sent through Prompt Xpress courier service only
Island-wide Coverage
එය ලංකාව පුරා විහිදී පවතින ශාඛා 55 කින් සහ සියලුම නගර ආවරණය වන පරිදි ක්රියාත්මක වේ
55 branches across Sri Lanka covering all cities
Delivery Time
Courier සේවාව හරහා භාණ්ඩයක් ලබා ගැනීමේදී එය ඔබ අතට පත් වීමට පැය 24 ත් 48 ත් අතර කාලයක් ගත වේ
24-48 hours delivery time for courier services
Damage Protection
Courier එක මඟින් භාණ්ඩ එවීමේදී යම් හානියක් සිදුවුවහොත් වගකීම අප විසින් දරනු ලබයි
We take responsibility for any courier damage
Company Paid
අප විසින් ගෙවන්නේ නම්
Customer Paid
ඔබ විසින් ගෙවන්නේ නම්
Note: Courier services are not active on weekends (Saturday/Sunday). Charges are determined by weight (kg), not distance.
අලෙවියෙන් පසු සේවාව
After Sales Service
Comprehensive after-sales support with multiple service options for your convenience.
In-Store Service
ඔබ shop එකට පැමිණිය හැකි දුරකින් නම්, එය අප වෙත රැගෙන එමින් සේවාව ගත හැක
If you are within distance to visit the shop, bring your device for service
Warranty machines arriving after 4 PM cannot be serviced same day
සවස 4න් පසු පැමිණෙන warranty machine සඳහා එදිනම warranty ලබා ගැනීමට නොහැකි
Courier Service
Send to:
Laptop Expert
296/3/C, Delpe Junction, Ragama
Ragama, Sri Lanka
076 444 222 1
011 296 066 0
WhatsApp: 0764442221
බිල්පත සහ warranty අයිතමය එවිය යුතුය. Courier Charge ඔබ විසින් දැරිය යුතුය
Include bill and warranty item. Courier charges borne by customer.
Our Achievements
Recognition and certifications that demonstrate our commitment to excellence and quality service
Proudly Part of MSK COMPUTERS
LAPTOP EXPERT operates under the umbrella of MSK COMPUTERS, our mother company that has been a trusted name in Sri Lanka's computer industry. This relationship strengthens our foundation and enables us to deliver exceptional service, quality products, and industry-leading expertise to our customers.
Together with MSK COMPUTERS, we continue to set new standards in computer sales, repairs, and customer service across the nation.
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Committed to Excellence
These awards and recognitions reflect our dedication to providing exceptional service, quality products, and maintaining the highest standards in the computer industry. As part of the MSK COMPUTERS family, we continue to strive for excellence in everything we do.
Industry Leadership
Supported by MSK COMPUTERS' extensive experience and industry knowledge, we deliver cutting-edge solutions and trusted service.
Trusted Network
Leveraging the MSK COMPUTERS network and reputation, we build lasting relationships with customers across Sri Lanka.